Privacy Policy

Last updated: March 2026

1. Who We Are

SolarCostUK ("we", "us", "our") operates the website solarcostuk.co.uk. We are a free solar panel comparison service that connects UK homeowners with MCS-certified solar installers. We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

When you use our solar cost checker, we collect:

• Personal details: Name, email address, phone number
• Property information: Address, postcode, property type, number of bedrooms
• Energy usage: Monthly electricity bill estimate
• Solar preferences: System type, payment preference
• Technical data: IP address, browser type, device information (collected automatically)

3. How We Use Your Data

We use your personal data to:

• Provide you with personalised solar cost estimates
• Match you with up to 3 local MCS-certified solar installers
• Share your details with matched installers so they can contact you with quotes
• Improve our service and user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on your explicit consent, which you provide by completing our quiz and agreeing to our GDPR terms. You can withdraw consent at any time by contacting us.

5. Who We Share Your Data With

We share your information only with:

• MCS-certified solar installers: Up to 3 local installers matched to your requirements
• Service providers: Hosting, analytics, and email services that help us operate

We never sell your data to third parties for marketing purposes.

6. Data Retention

We retain your personal data for up to 24 months after your last interaction with us. After this period, your data is securely deleted. You can request early deletion at any time.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Cookies

We use essential cookies to ensure our website functions correctly and analytics cookies to understand how visitors use our site. See our Cookie Policy for full details.

9. Contact Us

For any privacy-related queries or to exercise your rights, contact us at:

Email: privacy@solarcostuk.co.uk
Address: SolarCostUK Ltd, England & Wales